InnieHub Withdrawal Form
Lives at: /withdrawal-form
Version: 1.0
Last updated: 23 August 2026
Effective: 23 August 2026
You do not have to use this form
Any clear statement that you want to withdraw works. An email saying "I want to cancel and get my money back" is enough, and it counts from the moment you send it, not from the moment we read it.
This form exists because some people would rather fill in a form than compose a message, and because having one means you never have to wonder whether you said it correctly. It is a convenience, not a condition.
Send either to billing@inniehub.com.
Who this is for
Anyone within 14 days of their first payment on the web. Clause 17.7 of the Terms of Service gives that to everybody, wherever you live, as our own commitment: full refund, once per account, without asking you to justify it.
If you are in Brazil, section 9.2 of the Purchase, Billing and Refund Terms gives you seven days under Article 49 of the Consumer Defence Code. That right cannot be waived, is not lost because the service started immediately, and runs alongside the 14 days above rather than instead of them.
If you are in Mexico, section 9.3 of the same document sets out your rights to accurate pre-contractual information and to revoke.
If you bought through Apple, this form is not the route. Apple handles those refunds under its own policy and we cannot issue them. Section 8 of the Purchase, Billing and Refund Terms explains what we can still do.
The form
Copy this, fill in what applies, and send it to billing@inniehub.com. Leave out anything you would rather not say.
To: T&T Consulting Business, LLC
13575 58th Street North, Suite 200, Clearwater, FL 33760, United States
billing@inniehub.com
I give notice that I withdraw from my contract for the following:
Membership tier: ......................................................
Ordered on: ......................................................
Name: ......................................................
Email address on the account: ......................................................
Date of this notice: ......................................................
Signature (only if you are sending this on paper): ......................................................
What happens next
We confirm receipt as soon as we have it, so you are not left wondering.
The refund goes back the way it came, to the same payment method, and we do not charge you anything for withdrawing.
Your account stays. Withdrawing from a paid tier returns you to Free; it does not delete your account, your posts or your wellbeing records. If you also want the account gone, that is a separate thing you do from your settings, and section 16 of the Privacy Policy describes it.
You do not owe us a reason. We may ask whether something went wrong, because it helps us fix things. Not answering has no effect on anything, and there is no retention offer, no discount and no extra step between you and the refund. Section 7.3 of the Purchase, Billing and Refund Terms commits us to that.
If something goes wrong
Write to billing@inniehub.com. If you think we got it wrong and want it looked at again, appeals@inniehub.com reaches a different person.