InnieHub InnieDate Supplemental Terms

Operated by: T&T Consulting Business, LLC ("T&T")

Version: 1.0
Last updated: 23 August 2026
Effective: 23 August 2026

Before the terms

Wanting connection is not a symptom, and it is not something you need to have recovered enough to deserve. InnieDate exists because "I would like to meet someone" is an ordinary thing to want, and because the ordinary ways of doing it are built for people who find rooms easy.

So the feature is built backwards from the usual: nothing about you is visible until you choose, your photo stays blurred until someone you also chose has chosen you, a like you send that goes nowhere is never seen by anyone, and nobody in the rest of InnieHub can tell you are here.

Two things this document will say more than once, because they are the two that matter:

You never have to meet anyone. Talking for six months and never meeting is a complete use of this feature.

If someone matched with you asks for money, that is the fraud. Not a test, not an exception, not a genuine emergency. Every time.

Contents

1. What these terms are
2. Joining and leaving
3. Age
4. We do not screen anyone
5. Your profile
6. Your photos and how blurring works
7. Photo verification, optional, and what the badge means
8. What other people can see
9. Likes, matches and unmatching
10. Messages, and how contact actually ends
11. Your consent to sensitive data
12. Conduct in InnieDate
13. Safety, talking
14. Safety, meeting in person
15. Romance and financial fraud
16. Reporting and blocking
17. If we act on a report
18. What we do not promise
19. Privacy
20. Changes
21. Contact and safety resources

1. What these terms are

1.1 These Supplemental Terms govern InnieDate, an opt-in dating and friendship matching feature inside your InnieHub account.

1.2 They apply in addition to the Terms of Service, the Community Guidelines and the Privacy Policy. On matters specific to InnieDate, these terms prevail. On everything else, the Terms of Service govern.

1.3 You accept these terms when you join InnieDate. You are not bound by them if you never join.

2. Joining and leaving

2.1 InnieDate is entirely opt-in. You are not in it unless you deliberately join. Nothing puts you there by default and nobody can add you.

2.2 To join, you create an InnieDate profile from your settings.

2.3 A photo is what makes you appear, not what lets you join. You can build a profile, write it, change your mind about it and leave it sitting there without ever uploading a photograph, and nobody will see it, because the deck only ever shows profiles that have at least one. We built it that way on purpose: deciding to put your face in a dating feature is a separate decision from deciding to write a profile, and it should be allowed to happen on a different day.

2.4 Before you become visible, you have to read what we do not check. Section 4 is shown to you in full, and the server refuses to make you visible without it, not the screen, the server, so an old app version or a direct request cannot skip it. Turning yourself back off never requires anything.

2.5 Nobody in InnieHub can tell you are here. Your participation is not shown on your main profile, not announced, not visible to your connections, and not indicated anywhere outside InnieDate itself.

2.6 You can leave at any time, from your InnieDate settings. Section 9.7 explains exactly what happens when you do.

2.7 Leaving InnieDate is not leaving InnieHub. Your account, posts, groups, connections, wellbeing records and everything else are untouched.

2.8 There is no cost. InnieDate is included on every membership tier, including Free. Paying for a subscription gives you no advantage here, no boost, no priority, no extra visibility, no additional likes. See clause 17 of the Terms.

3. Age

3.1 You must be 18 or over. The date of birth on your InnieHub account is checked on every InnieDate request, opening the deck, saving your profile, and each individual like. Not once at the door: every time.

3.2 Your date of birth is set once and does not change. You give it when you create your account, or the first time you sign in with Google or Apple, which hand us an email and a name but no birth date. After that it is fixed, and only an administrator can correct it.

3.3 The age filter cannot be set below 18 by anyone, for any reason. The range you choose is clamped to 18–99 on our server, not in the app.

3.4 Your age is what you told us. We do not verify it, and neither does anyone else, see section 4. The age shown on someone's card is calculated from the birth date they typed, and that is all it is.

3.5 If you believe someone under 18 is using InnieDate, report it immediately and write to safety@inniehub.com. We will act at once.

4. We do not screen anyone

Important safety disclosure

InnieHub does not conduct criminal background checks on InnieDate members.
We do not verify identity. We do not check criminal records, sex offender registries, or any other public or private database. We do not confirm that anyone is who they say they are, that their age is accurate, that they live where they say, or that anything in their profile is true.
A person appearing in InnieDate has passed no check of any kind beyond being over 18 by their own statement and having an InnieHub account.

4.1 This is shown to you in the app, not only here. It appears full-screen before you become visible in the deck, it stays permanently in InnieDate's settings, and the server will not make you visible until you have seen it. This is required by law in several jurisdictions and is true everywhere.

4.2 Photo verification is the one exception, and it is narrow. Some members have a verified badge, described in section 7. It means one thing: the person in those photos is the person who took a selfie for us. Not their name, not their age, not that they are safe. A badge is not a check on a person; it is a check on a photograph.

4.3 What this means for you. Treat everyone here as a stranger from the internet, because that is what they are. Being a member of this community means someone shares an experience with you. It does not mean they are safe, honest, or who they claim to be, and it is worth saying that isolation and a shared diagnosis can make a stranger feel familiar much faster than they have earned.

4.4 We are not a matchmaker, a vetting service or an introducer. We show you profiles and carry messages. Every decision about whom to talk to, trust or meet is yours.

5. Your profile

5.1 Be honest. Your age, your photos, your situation, what you are looking for.

5.2 You must not:

a) use photos that are not of you, or that are heavily edited in a way that misrepresents your appearance;
b) misstate your age;
c) impersonate anyone;
d) include another person in your photos without their agreement, and never a child;
e) include contact details, links, or handles for other services in your profile;
f) advertise anything, promote a business, solicit donations, or recruit for anything;
g) include sexual content, nudity, or anything that breaches the Community Guidelines;
h) offer or seek any form of paid arrangement.

5.3 We do not scan what you write here. The rest of InnieHub runs new text past an automatic filter; your InnieDate profile is not one of those places. It is read when somebody reports it, and that is the only time. We are telling you because a rule nobody enforces automatically is still a rule, and because you should know which of your words a machine has looked at and which it has not.

5.4 What you say about your health is up to you. You may say as much or as little as you like about your diagnosis, your symptoms or your situation. Nobody is entitled to it and there is no obligation to disclose anything.

5.5 Your InnieDate profile is a separate piece of writing from the bio on your main InnieHub account. They are different fields and other members in the deck see only this one, see section 8.

5.6 Friendship is a valid reason to be here. InnieDate supports both. Say which you are looking for, and respect what someone else has said.

6. Your photos and how blurring works

6.1 Up to three photos. They are what make you visible; without one you are not in anybody's deck.

6.2 How your photos are protected before a match:

• they are stored as authenticated assets and delivered only through signed URLs;
• the blur is applied on our server, not in the app;
• the unblurred image is not sent to anyone's device until there is a mutual match.

6.3 Why that distinction matters. Many services deliver a full-quality image and blur it in the app, which means the real photo is already on the other person's device and can be recovered. Ours is not. Before a mutual match, nobody has your photo, they have a blurred version, and that is all their device ever received.

6.4 And the blurred version cannot be un-blurred by editing the address. The signature that authorises delivery is computed over the exact image requested, blur included. Strip the blur out of the URL and the signature no longer matches what was asked for, and our media provider refuses the request outright rather than serving a sharper copy. This is the mechanism, not a policy, which is why we are willing to state it plainly.

6.5 What blurring cannot do. Once you have a mutual match, that person has your photograph. They can screenshot it, save it, and keep it after you unmatch. Unmatching re-blurs what they see in InnieDate; it does not reach into their camera roll.

6.6 So the honest advice is: decide what you are comfortable with a stranger keeping permanently, and match on that basis. This is not a warning about our system failing, it is what a photograph is.

6.7 Photos you send in chat after matching are not covered by 6.2. Once sent, they are with the other person.

6.8 Never send an intimate image, and never ask for one. See section 12.

6.9 If your image is used without your consent, report it and write to safety@inniehub.com. We act on this immediately and it is not a copyright matter, see section 15.5 of the Copyright Policy.

7. Photo verification, optional, and what the badge means

7.1 What it is. You can send us a selfie. A person here compares it against the photos on your profile and answers one question: is this the same person. If it is, your profile carries a verified badge.

7.2 What the badge claims, and all it claims. That the person in those photographs is the person who was holding the phone. It does not mean we know their name. It does not confirm their age. It does not mean they are safe to meet, honest, or well-intentioned. Everything in section 4 still applies to a verified profile, without exception.

7.3 Why it is worth doing anyway. The fraud described in section 15 depends on photographs that are not of the sender. It is close to the only control that reaches that problem at all, which is why it exists, and it is also why the badge's claim is written this narrowly rather than as a general reassurance.

7.4 It is optional, and it stays optional. We are not going to make it a condition of being here. Sending a photograph of your own face to a stranger who will look at it is a real cost for somebody with social anxiety, and most people will not do it. A feature that quietly disadvantaged everyone who declined would turn an optional reassurance into a requirement by another route.

7.5 The filter is off by default too. You can choose to see only verified profiles. That switch starts off and we do not turn it on for you, for the same reason.

7.6 We do not ask for an identity document, and we are not going to. Not a passport, not a driving licence, not a national ID card. Asking for one would mean holding them, and a store of identity documents belonging to members of a mental health community is a worse thing to exist than the problem it would solve. What we do instead proves less, and says so.

7.7 How it works:

a) you need at least one photo on your profile first, there has to be something to compare a selfie against;
b) you upload the selfie; it is stored as an authenticated asset, the same as your other photos;
c) it is never shown to another member, ever, under any circumstance. Only a reviewer sees it, through a link signed for that one viewing;
d) a person makes the comparison. No automated face matching is involved, and no decision about you here is made by a machine;
e) you are told the outcome either way;
f) you can send up to five in a day, which is more than anybody needs and few enough that the queue stays a queue.

7.8 The selfie is deleted the moment the decision is made, whether you were verified or not. What we keep is the decision, the date, and who made it. Not your face. Keeping it would build exactly the store that 7.6 exists to avoid.

7.9 An unreviewed selfie does not sit here indefinitely. If nobody has looked at it within 30 days it is deleted and the request lapses; you can send another whenever you like.

7.10 If we cannot verify you, we say so in words about the photograph, usually that it was too dark, too far away, or did not clearly show the same person, and never with the reviewer's name. It is not a judgement about you and it does not restrict anything. Try again whenever you like.

7.11 Leaving InnieDate or deleting your account removes the verification record, and any selfie still waiting to be looked at.

8. What other people can see

8.1 Before a mutual match, another member sees: an alias, your age, what you wrote in your InnieDate profile, whether you are here for friendship or romance, the tags you chose, how you would like to meet, plus your blurred photos, and the verified badge if you have one.

8.2 They do not see: your username, your first or last name, your city, the bio on your main InnieHub profile, your main profile itself, your posts, your groups, your connections, your events, your wellbeing records, or anything you have written to the InnieCare assistant.

8.3 The alias. You can set one. If you have not, the card shows the first word of your display name, which is a name and not a handle, so it does not lead anywhere. Nothing on the card can be searched back to your account.

8.4 One control you should know about. Hiding your identity is on by default when you join InnieDate. It is also a setting you can turn off. If you turn it off, four things become visible to strangers in the deck, before any match: your full name, your username, the bio on your main InnieHub profile, and your city.

The username is the one that matters most, because it is a working route back to your main account and therefore to the fact that you are a member of a mental health community. The main-profile bio is the one people forget they have written.

We are not hiding this control and we are not going to talk you out of using it. Some people want to be findable. But turn it off deliberately, knowing what it does, and not by tapping through a settings screen.

8.5 With the default left on, there is no route from an InnieDate card back to your main account. Somebody browsing InnieDate cannot find out who you are in the community, and somebody who knows you in the community cannot look you up here.

8.6 After a mutual match, you see each other's unblurred photos, each other's real names and usernames, and how the other person said they would like to meet. Everything else about your main account stays where it was unless you choose to share it.

8.7 What you choose to reveal is yours to decide, and you can decide slowly. There is no stage at which you owe somebody your real name.

9. Likes, matches and unmatching

9.1 A like you send is never revealed to the person who received it unless they like you back. If they do not, they will never know. Nobody sees a list of people who liked them.

9.2 A match happens when two people have liked each other. Until then neither of you knows the other exists in that way.

9.3 Not matching is not rejection you need to explain, and being unmatched is not something you need to understand. People leave for a hundred reasons that have nothing to do with you.

9.4 Either of you can unmatch at any time, without a reason, without notice, and without a conversation. Nobody is told. Being informed that you have been unmatched is a small cruelty with no upside, and here it would be read as a verdict.

9.5 What unmatching does for you: their photos go back to blurred, and that person can never appear in your deck again. Not next week, not by accident, not if they change their profile. That is permanent and it is not something you have to maintain.

9.6 And the part that is not symmetrical. Their like of you is deleted outright, so nothing anywhere records that they ever liked you, and they are not told anything happened. The consequence is that your card can come back into their deck, and they can like you again.

Read the whole of that sentence before it worries you, because the end of it is the point: it cannot lead anywhere. A match needs both people, your side is now a permanent no, and you will never see them again to change it. Their like would land where every unreciprocated like lands, nowhere, silently, with them none the wiser.

We could have made it symmetrical by keeping a record of their like forever. We would rather not keep a record of somebody's interest in you after you have decided you are not interested in them.

9.7 What leaving InnieDate does: your profile is removed, your likes in both directions are deleted, your matches end, and your InnieDate photos are deleted from the storage they live in, not merely hidden from view. Your InnieHub account is untouched. If one of the photographs cannot be deleted for a technical reason, we tell you so rather than reporting success, because somebody who left in order to have their photos gone deserves to know if one is still sitting there.

10. Messages, and how contact actually ends

This section is short and it is worth reading even if you skip the rest, because it is the one most people get wrong about this feature.

10.1 A match does not create a conversation. There is no separate InnieDate inbox. When two people match, they can write to each other using InnieHub's ordinary messages, the same ones the rest of the community uses.

10.2 Which means the setting that governs it is your normal one. In your privacy settings, who can message me decides who may open a conversation with you, and it applies here exactly as it applies everywhere. If it is set to allow anyone, somebody can write to you without ever having matched with you, including someone who saw you in the deck. If it is set narrowly, a match may not be able to write to you at all until you change it.

If you are joining InnieDate, this is the setting to look at first.

10.3 And unmatching does not end a conversation. It re-blurs the photos and it takes them out of your deck. A conversation you have already started stays open, and either of you can keep writing in it.

10.4 What ends contact is blocking. A block is total and it runs both ways: they cannot message you, cannot call you, cannot see your posts or comment on them, cannot appear in your deck, and cannot reach you anywhere else in InnieHub. It is the tool for "I want this to stop", and unmatching is the tool for "I am not interested".

10.5 So when we say elsewhere in this document that you should unmatch and walk away, we mean unmatch and block. We would rather correct our own wording than leave you with a gesture that feels final and is not. When you unmatch somebody, we will offer you the block in the same step, already ticked, and you can untick it.

10.6 An old conversation stays in your list after a block, greyed and unusable, until we finish the work of hiding it. Nothing can be sent into it in either direction.

10.7 Reporting somebody blocks them by default, in the same action, see section 16.

11. Your consent to sensitive data

11.1 What the sensitive part is. Who you have said you want to see, set against what you have said about yourself, can reveal your sexual orientation. Under the GDPR, UK GDPR and equivalent laws that is special category data in its own right, and processing it needs your explicit consent, not the Terms of Service, not the Privacy Policy, and not a consent you gave for anything else.

11.2 We ask you for it when you join InnieDate, on its own, in plain words, before the preference is used for anything. Accepting the Terms is not this. Using the rest of InnieHub does not involve this.

11.3 What it is used for. To decide which profiles to show you, and nothing else. It is not used to profile you, to infer anything about you, to change what you see anywhere else in InnieHub, to target anything at you, or to train any model. It is never sent to our analytics provider and never leaves our own systems except to the hosting provider that stores them. See the Privacy Policy, section 11.

11.4 The deck is a filter you set, not a decision made about you. The order profiles arrive in is the result of the preferences you typed, age range, who you want to see, whether to show only verified profiles. Nothing scores you, ranks you against other members, or decides anything about you automatically.

11.5 You can take the consent back at any time, from your InnieDate settings, without leaving. Doing so stops the preference being used, which means the deck stops working, there is no way to choose whom to show you without using what you chose.

11.6 Leaving InnieDate also withdraws it, and that is the version that also deletes things: your profile, your preferences, your likes and your photos, per section 9.7.

11.7 What withdrawal does not do. It stops the processing. It does not, by itself, reach into the rest of your account: your InnieHub profile, posts and everything else are unaffected, because withdrawing a consent is not obviously a request to delete anything and guessing wrong destroys something that cannot be given back.

11.8 The record of your consent stays, with the date and the version of this document you agreed to. That is not us keeping something you withdrew, it is the proof that you were asked properly, which is the thing the law requires us to be able to show. It is visible to you in your settings alongside everything else you have agreed to.

12. Conduct in InnieDate

Everything in the Community Guidelines applies here. These are the additions.

12.1 No sexual content. No explicit messages, no nudity, no sexual imagery. InnieDate is not that kind of service.

12.2 Never send an unsolicited sexual image or message. Once is enough for us to act, and depending on what it is, once is enough to terminate your entire InnieHub account, not just your InnieDate profile.

12.3 Never send an intimate image of anyone else, including someone who once sent it to you.

12.4 Stop when someone stops. No reply is an answer. Unmatching is an answer. "I am not comfortable" is an answer. Do not send follow-ups, do not ask why, do not try again from another angle.

12.5 Do not pursue someone elsewhere. If someone unmatches or does not reply, do not look for them in the community, in a group, in an event, through a mutual connection, or on another service. This is the breach we treat most seriously in InnieDate, because for someone whose whole condition is about feeling unsafe among people, being followed is not an inconvenience, it can cost them the platform.

12.6 Do not pressure anyone to move to another app, to video call, to share their real name, to send photos, or to meet.

12.7 Do not use someone's condition against them, not to keep them in a conversation, not to make them feel they have no other options, not to suggest nobody else would want them. We treat this as abuse and we will terminate the account.

12.8 Do not screenshot and share an InnieDate profile or conversation.

12.9 Do not use InnieDate commercially, no advertising, no promotion, no recruitment, no soliciting for a business, a study or a story.

12.10 Listed professionals may not use InnieDate to contact a client or former client. See section 13 of the Professional Listing Agreement.

12.11 One account. Do not create a second InnieDate profile, and do not return with a new account after being removed.

13. Safety, talking

13.1 Take as long as you want. There is no expected pace. Weeks of messages before anything else is normal and healthy.

13.2 Keep it on InnieHub at first. Reporting, blocking and unmatching all work here, and when you report, we keep a copy of the conversation for the moderator. On another app you lose every one of those, and the person asking you to move often knows that.

13.3 Be careful with: your full name, your address, your workplace, your school, your daily routine, your financial details, photos with identifiable locations, and anything that would let someone find you.

13.4 Pay attention when someone:

• moves very fast emotionally, declarations of love within days, "I have never felt this way", "you are the only one who understands";
• has an answer for everything but no verifiable detail;
• avoids a video call, or has an endless run of reasons why the camera never works;
• asks a lot of questions and volunteers almost nothing;
• pushes you towards another app immediately;
• discourages you from mentioning them to anyone;
• becomes upset when you take time to reply;
• mentions money at any point, in any form.

13.5 A video call before meeting confirms that the person is who their photos show. Nobody who is genuine will refuse one indefinitely. If a camera has failed four times, it has not failed.

13.6 Trust the feeling. If something is off, you do not need to be able to explain it, prove it, or be fair about it. Unmatch and block. You owe a stranger nothing, and you are not obliged to give someone the benefit of the doubt because you know how it feels to be misjudged.

13.7 Tell someone. If you are talking to somebody here, tell a friend, a family member or someone in the community. Isolation is what makes this dangerous, not the app.

13.8 Two things we will say to you inside the app, so you know they are the system and not a coincidence: the money rule below, at your first match, and the meeting checklist in section 14, once a conversation has gone on long enough that meeting might realistically come up. Both are short and both can be dismissed. We put them there because a safety page is read once, by the people who were already careful.

14. Safety, meeting in person

14.1 You never have to meet anyone. Not after a week, not after a year, not ever. Talking indefinitely without meeting is a complete and legitimate use of InnieDate, and anyone who treats it as a failure is telling you something useful about themselves.

14.2 If and when you do meet, and only when you want to:

• video call first, at least once;
• meet in a public place, a café, a park, somewhere with other people;
• tell someone where you are going, who with, and when you expect to be back;
• arrange your own transport, both ways, and keep the means to leave;
• do not go to their home or invite them to yours the first time;
• keep your phone charged;
• do not leave a drink unattended;
• do not share your address in advance;
• leave whenever you want, without an explanation.

14.3 A note for this community specifically. For many people here, a first meeting is not just a date, it is a significant exposure, possibly the largest one attempted in years. That deserves acknowledging rather than glossing over.

Two things follow from it. First, plan it as an exposure: somewhere you know, at a quiet time, short by design, with an agreed way to leave. Fifteen minutes that you complete is worth more than two hours you have to escape.

Second, and more importantly, do not let the size of the step become leverage. If someone knows this is hard for you and uses that to push, to make you feel you owe them, to imply you will not get another chance, or to suggest they have been patient enough: that is not encouragement, and it is not them believing in you. It is pressure, and it is the single clearest sign that you should not be meeting this person.

14.4 Cancelling is always allowed. On the day, at the door, from the table. Anyone worth meeting will understand, and anyone who does not has answered a question for you.

14.5 If you feel unsafe when you are there, leave. Tell staff. Call someone. You do not need to be polite about it and you do not need to be sure.

14.6 We cannot help you while you are out. We do not know a meeting is happening, cannot reach you, and cannot contact anyone on your behalf. Never make InnieHub part of your safety plan. Your plan is a real person who knows where you are.

14.7 If something happens, contact your local emergency services or police first. Then tell us at safety@inniehub.com so we can act on the account. We will support a police request through proper legal channels.

15. Romance and financial fraud

15.1 This is the most likely serious harm on this feature, and this community is a specific target for it, not incidentally, but because isolation, loneliness and a strong wish to be understood are exactly what this kind of fraud is built to exploit.

15.2 The rule, and there are no exceptions to it:

No genuine match will ever ask you for money.
Not a loan. Not an emergency. Not a flight to come and see you. Not a customs fee, a hospital bill, a legal problem, a frozen account, a phone that broke, a family member in trouble, or a temporary gap until a payment clears.
Not cryptocurrency. Not gift cards. Not a bank transfer. Not a payment app. Not "just hold this for me". Not an investment they want to share with you because they care about you.
If money comes up, it is fraud. Stop, do not send anything, and report them.

15.3 It will not feel like fraud. It will feel like someone you have known for two months who has finally admitted they need help, who is embarrassed to ask, who insists they will pay you back, and who may become hurt if you hesitate. That is the method, not a variant of it, the method itself. The relationship is built first precisely so that the request lands on top of it.

15.4 The investment version. A match who mentions trading, cryptocurrency, forex or an opportunity, who shows you screenshots of returns, who offers to teach you, or who introduces you to a platform, is running a fraud. This version often lets you withdraw a small amount early, so that you trust it with more. Report it and send nothing.

15.5 Never:

• send money, cryptocurrency, gift cards or vouchers to anyone you have met here;
• share bank details, card numbers, or account access;
• receive or forward money on someone else's behalf, this makes you a money mule and is a criminal offence in most countries;
• open an account, take a loan, or install an application at someone's request;
• share verification codes, one-time passcodes or passwords with anyone.

15.6 If you have already sent money:

You are not stupid, and it is not your fault. These are professional operations run by organised groups with scripts refined over thousands of attempts. Being deceived by one says nothing about your intelligence and everything about theirs.

Then, in this order: stop all contact; contact your bank immediately, same day matters, and some transfers can be recalled; report to your local police or fraud reporting body; report the account to us; and tell one person you trust, because shame is what these operations rely on to keep victims quiet, and silence is what lets it continue.

15.7 Do not send more to recover what you sent. A request for one more payment to release your funds is the same fraud continuing.

15.8 What we do. We remove accounts we believe are running fraud, and we do it on suspicion rather than waiting for proof.

And when we close an account for fraud, we write to everybody it had been messaging. Not only the person who reported it, everyone, including people who had received messages and never replied. The message is short and neutral: it says that an account they were in contact with has been closed, and where to go if money has already changed hands. It does not say who reported, does not say they have been defrauded, and does not describe what the other account did.

We build it this way because of how the timing works. This fraud runs over weeks, and the request for money comes at the end. When the first person recognises it and reports, everybody else is still somewhere earlier on the same path, so the moment one report arrives is the moment a warning is most useful to the others.

15.9 There is a report reason for exactly this. It is the first one on the list, it reads "They asked me for money or an investment", and it goes to the front of the moderation queue rather than waiting behind the morning's spam. You do not have to find a category that fits, that one is the category.

15.10 Report early. You do not need to be sure. A report about someone who turned out to be genuine costs them nothing, a report you did not make because you were not certain can cost someone else a great deal.

16. Reporting and blocking

16.1 From any InnieDate card or conversation you can unmatch, block or report.

16.2 Reporting blocks the person in the same action, by default. There is a tick-box if you would rather it did not, some people want a moderator to look without cutting contact, but you do not have to do anything to get the block.

16.3 We never tell anyone who reported them. Not the reason, not the wording, not the timing, not anything that would identify you.

16.4 The reasons are the ones in the Community Guidelines, plus a free-text box. Being asked for money is its own reason and it is first on the list, worded as the thing that happened rather than as a category, because somebody who has just been asked for money does not go looking for "fraud". A fake profile is reported as impersonation. You do not need to pick correctly for us to act, a reason we do not recognise is treated as serious, not as housekeeping.

16.5 Report anything that made you uncomfortable, even if you cannot name a rule it broke. You are not required to be sure and you are not required to be fair.

16.6 You do not have to keep the evidence yourself. When you report somebody you were messaging, our server takes its own copy of that conversation at that moment and attaches it to the report. That is what makes the two pieces of correct advice compatible: "unmatch and block immediately" used to conflict with "keep the conversation so you can prove it", and it no longer does. Do what you need to do; we have the copy.

17. If we act on a report

17.1 InnieDate breaches are enforced under clause 10 of the Terms and section 14 of the Community Guidelines. Measures range from removing profile content to permanently terminating the whole InnieHub account.

17.2 Some breaches cost the whole account, not just InnieDate, unsolicited sexual images, intimate images shared without consent, fraud, pursuing someone who has withdrawn, and anything involving a minor.

17.3 If we act against you, you are told what we did and why, in writing, with the rule we relied on, whether a person or a machine decided it, and how to appeal. You have six months to appeal, and we aim to answer within 10 days. See clause 11 of the Terms.

17.4 If you were reported and we take no action, we do not tell the reporter what happened. That protection runs in both directions.

18. What we do not promise

18.1 We do not promise matches, replies, conversations, dates, relationships or friendships.

18.2 We do not promise that anyone is who they say they are. See section 4, and section 7.2 for what a verified badge does and does not mean.

18.3 We do not promise that anyone is safe, honest or well-intentioned.

18.4 We do not moderate conversations in real time, do not read your messages as a matter of course, and will not know something is wrong unless you tell us.

18.5 We are not responsible for what another member does, online or in person, during a conversation or after a meeting. Clause 22.3 of the Terms applies.

18.6 We may change, restrict or discontinue InnieDate. If we discontinue it, we will tell you first and delete InnieDate profiles and photos.

18.7 Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by our negligence.

19. Privacy

19.1 Section 11 of the Privacy Policy covers InnieDate in full.

19.2 The short version: your InnieDate data goes to no third party other than the providers that host our systems and store our media; it is not sent to our analytics provider; it is not used to train anything; your photos are stored as authenticated assets behind signatures rather than as public files; and leaving deletes them from storage instead of hiding them.

19.3 A verification selfie is deleted at the decision, and after 30 days if nobody has reached it. See section 7.8 and 7.9.

19.4 Your InnieDate activity is not visible anywhere else in InnieHub and is not used to change what you see in the community.

19.5 When you delete your InnieHub account, everything here goes with it, the profile, the likes, the photographs themselves and not just the rows that point at them, and the verification record. The photographs are deleted before the database rows, deliberately: deleting the rows first would destroy the only pointers to the files and leave them in storage permanently.

20. Changes

20.1 We will give at least 30 days' notice of a material change to these terms.

20.2 If a change alters what is visible about you or how your photos are handled, we will ask for your consent again rather than assume it.

20.3 Previous versions are at the legal centre.

21. Contact and safety resources

Crisis helplines are inside InnieHub at all times and free on every tier. In the iOS application they work with no network connection; on the web the page has to have loaded.

If you are in immediate danger, contact your local emergency services. InnieHub cannot send help.

To report fraud, contact your bank first, then your national fraud reporting body: your national fraud reporting body.