InnieHub Copyright and Intellectual Property Policy

Operated by: T&T Consulting Business, LLC ("T&T")
Service: InnieHub (inniehub.com and the InnieHub iOS application)

Version: 1.0
Last updated: 23 August 2026
Effective: 23 August 2026

Contents

1. What this policy is
2. Our designated Copyright Agent
3. Before you send a notice
4. How to send a copyright notice
5. What happens after we receive a notice
6. Counter-notice: what to do if your content was removed wrongly
7. Repeat infringers
8. Notices from members in the EU and the UK
9. Statements of reasons and appeals
10. Abuse of this process
11. Anonymous content
12. Trade marks
13. Content you upload: your responsibilities
14. Our own intellectual property
15. What this policy does not cover
16. Contact

1. What this policy is

1.1 InnieHub hosts material uploaded by its members: images, video, posts, comments, courses and blog articles. We do not review it before it is published and we are not obliged to look for infringement.

1.2 We respect intellectual property rights and we act on properly submitted notices. This document sets out how to tell us about infringing material, what we do when you do, and how a member whose content was removed can respond.

1.3 This policy forms part of the Terms of Service and should be read with clauses 8 and 9 of that document.

1.4 Which law applies to you.

• Section 4 is the single route for everyone. Use it wherever you are.
• Sections 5 to 7 describe the process under the US Digital Millennium Copyright Act, 17 U.S.C. § 512.
• Section 8 sets out the additional rights of members and notifiers in the European Union and the United Kingdom under Regulation (EU) 2022/2065 (the Digital Services Act) and equivalent UK law.

1.5 We do not monitor. Nothing in this policy creates an obligation on us to search for infringing material, and our willingness to act on notices does not make us a general monitor of what members post. This reflects 17 U.S.C. § 512(m) and Article 8 of the Digital Services Act.

2. Our designated Copyright Agent

Notices of claimed copyright infringement must be sent to:

Copyright Agent
T&T Consulting Business, LLC
13575 58th Street North, Suite 200
Clearwater, FL 33760
United States
Email: legal@tudorsgroup.com
Telephone: +1 813 384 8490

2.1 This agent is registered with the United States Copyright Office in the Directory of Designated Agents to Receive Notification of Claimed Infringement, as required by 17 U.S.C. § 512(c)(2). The designation is active and effective from 18 August 2026, and covers the service provider T&T Consulting Business, LLC together with the alternate names InnieHub, InnieCare, InnieDate and inniehub.com.

2.1.1 Why the address is not an inniehub.com one. It is the address on file with the Copyright Office, and the published address and the registered one must be identical. T&T is the service provider; InnieHub is the service it operates. We have kept them matching rather than tidier, if they ever differ, the details on file with the Copyright Office govern and we will correct this page.

2.2 Do not send copyright notices anywhere else. A notice sent to a support address, to a moderator, to a general contact form or through the in-app report flow is not a valid notice under § 512(c)(3) and may not receive the protections or the response times described here.

Use the form at /copyright. It collects every element § 512(c)(3)(A) requires as a mandatory field, it goes straight to the Copyright Agent rather than into the moderation queue, and it does not require an InnieHub account, the owner of a copied work usually is not a member, and requiring one would mean the only people who can complain are the ones already here. The postal and email addresses in section 2 work equally well.

2.3 Legal process, subpoenas and court documents should be sent to legal@inniehub.com, not to the Copyright Agent.

3. Before you send a notice

Three things worth checking, because they save everyone time and because a notice sent carelessly can carry legal consequences for you.

3.1 Do you hold the right? You must be the owner of the exclusive right you say was infringed, or a person authorised to act on the owner's behalf. "I found this image and I like it" is not standing.

3.2 Is it actually infringing? Quotation, criticism, commentary, news reporting, parody, teaching and research may be permitted under fair use in the United States, fair dealing in the United Kingdom, or the exceptions in Article 17(7) of Directive (EU) 2019/790. You are required to consider this before sending a notice. A notice sent without considering whether the use is lawful can expose you to liability under section 10.1.

3.3 Is there a simpler route? Many disputes here are between members who did not realise. If you are comfortable doing so, ask them first. You do not have to, and nothing in this section delays your right to send a notice.

3.4 A note about this community. InnieHub is a mental health community. A copyright notice against a member results in their content being removed and a strike being recorded against them, and in some cases the loss of an account that is a significant part of their support. We will act on every valid notice regardless. We ask only that you send it because a right was infringed, and not to remove a person.

4. How to send a copyright notice

Use the form at /copyright, or send the following to the Copyright Agent in section 2. All six elements are required by 17 U.S.C. § 512(c)(3)(A). A notice missing any of them may not be effective, and the form will not let you submit without them, which is deliberate, because a form that lets one be skipped produces something that looks like a notice and is not one.

Your notice must include:

(1) A physical or electronic signature of a person authorised to act on behalf of the owner of the exclusive right allegedly infringed. Typing your full name is sufficient as an electronic signature.

(2) Identification of the copyrighted work claimed to have been infringed. If several works at a single site are covered by one notice, a representative list of those works.

(3) Identification of the material claimed to be infringing and that you want removed or disabled, with enough information for us to locate it. Give the exact URL of the post, comment, blog comment, story or article. "There is infringing material somewhere on your platform" is not something anybody can act on, and we will have to write back and ask.

(4) Information reasonably sufficient for us to contact you, your address, telephone number and email address.

(5) A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.

(6) A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

4.1 Language. Send your notice in English or Spanish, and we will reply in the language you used.

4.2 If you are in the EU or the UK, section 8 adds to this and nothing in it takes anything away. Use the same form and you receive the additional protections in section 8 automatically.

4.3 A practical note. The form is rate-limited to guard against automated abuse. If you are filing on behalf of a rightsholder and have a large number of notices, write to the Copyright Agent directly rather than fighting the form.

5. What happens after we receive a notice

5.1 Acknowledgement. We confirm receipt automatically, by email to the address you gave, with a reference number. A notice that vanishes into a queue is how somebody concludes we ignore them and escalates instead.

5.2 Assessment. A person reviews the notice for completeness and acts in a timely, diligent, non-arbitrary and objective manner. Where a notice is incomplete under section 4, we tell you which element is missing and give you the opportunity to supply it.

5.3 Removal. Where the notice is valid, we remove or disable access to the material expeditiously. Our target is one business day from receipt of a complete notice.

5.4 The material is hidden, not deleted. A counter-notice can put it back, and content that has been deleted cannot be restored to where it was, "we took it down and lost it" is not a restoration however sincerely it is offered. Removed material is retained, with its original location, for at least as long as the counter-notice window in section 6.

5.5 Notice to the member. We tell the member whose content was removed:

• that we removed it, and exactly what;
• that we did so following a copyright notice, and the substance of that notice including the identity of the notifier;
• that a strike has been recorded under section 7;
• how to submit a counter-notice under section 6, and how to appeal under section 9;
• and that no automated process was involved in the decision.

It arrives by email and in the application.

5.5.1 We do not warn you first, and you should know why.

If a valid notice names your content, we remove it and then tell you. We do not write to you beforehand asking you to take it down yourself, and we do not give you a window to do it in.

That is not us siding with the notifier. § 512(c)(1)(C) requires us to act expeditiously on a valid notice, and a provider who instead warns the uploader and waits has not acted expeditiously, it loses the protection that lets a platform host anything its members write at all. Every member here depends on that protection, including you.

What you get instead is better than a warning, and it is the whole design of section 6. Your content is hidden and not deleted. You are told immediately, in full, including who complained and on what basis. And a counter-notice puts the material back on a statutory timetable that we do not control and cannot shorten.

Two places where "take it down yourself" does exist:

• Before a notice is sent. Section 3.3 asks anyone considering a notice to speak to the member first where they are comfortable doing so. Many disputes here are between two people who did not realise. That is the notifier's choice, and nothing in it delays their right to file.
• Where nobody has filed a notice. If we notice an obvious infringement ourselves, we are under no obligation to remove anything, and a warning asking you to take it down is a perfectly good outcome, see clause 14.2 of the Community Guidelines. The removal-first rule in this section applies to notices, not to us noticing.

5.6 The notifier's identity is disclosed to the member. This is unavoidable: a member cannot meaningfully counter-notice without knowing who claimed the right. If you are not willing for your name and contact details to be passed to the member, do not submit a notice. This is the opposite of the general reporting system in the Community Guidelines, where the reporter is never revealed, and the difference is deliberate, because a copyright notice is a sworn statement and a report is not.

5.7 No automated processing. We do not use automated tools to detect, assess or decide copyright claims. Every notice is read by a person, and only an administrator can act on one. No algorithm removes content here.

5.8 We are not a court. We assess whether a notice is valid on its face and whether the claim is plainly unfounded. We do not adjudicate ownership, licensing disputes or fair use. Where two members both claim a right and the dispute is genuine, the material stays down and both are told to resolve it between themselves or in court.

6. Counter-notice: what to do if your content was removed wrongly

If your material was removed and you believe the removal was a mistake or a misidentification, you can send a counter-notice.

Read this before you do. A counter-notice is a formal legal step. It requires you to consent to a court's jurisdiction and to give your name and address to the person who complained, and we do pass them on, because the statute requires it and because the whole point of the consent is that they can reach you. If you posted anonymously, filing a counter-notice ends that anonymity as against them. Section 11 explains this further. If you are not sure, get advice before filing, and read section 9.5, because there is a route that does neither of those things.

6.1 File your counter-notice from the link in the removal notice, or send it to the Copyright Agent in section 2. It must include all four elements required by 17 U.S.C. § 512(g)(3):

(1) Your physical or electronic signature.

(2) Identification of the material that was removed or disabled, and the location at which it appeared before it was removed.

(3) A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.

(4) Your name, address and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who submitted the notice, or their agent.

The consent in (4) is not optional and is not ours to waive: § 512(g)(3)(D) requires it, and a counter-notice without it does not start the clock.

6.2 What we do with it.

a) We forward your counter-notice to the notifier promptly and in full, your statement, your name, your contact address and your consent to jurisdiction. § 512(g)(2)(B) requires it, and withholding it while telling them to sue would leave them unable to.
b) We tell them the date on which the material will be restored.
c) We restore it not less than 10 and not more than 14 business days after receiving your counter-notice, unless the notifier first tells us they have filed a court action seeking to restrain you from the activity in question, in which case the material stays down.

6.2.1 Why business days. § 512(g) says business days, and counting calendar days instead would restore the material early. Early is the direction that costs the safe harbour, so we count them properly. We do not skip public holidays, which differ by state and country, erring towards later is the safe direction here, and a restoration a day late is a complaint where a restoration a day early is a liability.

6.3 The strike goes with it. When material is restored following a counter-notice that the notifier did not take to court, the strike recorded under section 7 is removed automatically, with the reason recorded. It was for something we have just put back.

6.4 If you are outside the United States. The counter-notice process is a creation of US law. You may still use it, and the jurisdiction consent in 6.1(4) is a real consequence you should weigh. If you would rather not consent to a US court, use the appeal in section 9 instead, it is available to everyone, it does not require you to give your address to the notifier, and it does not require you to consent to any jurisdiction. For most members outside the US it is the better route.

7. Repeat infringers

7.1 We terminate, in appropriate circumstances, the accounts of members who are repeat infringers. This policy is adopted, published and reasonably implemented, as required by 17 U.S.C. § 512(i)(1)(A).

7.2 How it works.

7.2.1 "Normally" is doing real work in that row. Three strikes is the threshold at which a person looks and decides, not a switch that fires on its own. Nothing in the system terminates an account for reaching three, the statute asks for a policy reasonably implemented, not for an automatic execution, and on this platform an account is often a significant part of somebody's support.

7.3 You can see your own strikes, how many are live, when each expires, and what caused it, from your settings. "Repeat infringer" is a status with consequences, and finding out at the moment of termination is not notice.

7.4 Strikes are recorded against your account. They do not follow you to a new one, but creating a new account to escape them is a separate breach of the Terms, and the new account is removed under clause 19.8. The result is the same and the mechanism is worth being accurate about.

7.5 Anonymous content counts identically. A strike attaches to the account behind the content, not to the displayed name. A repeat-infringer policy defeated by ticking "post anonymously" would not be a policy.

7.6 You are told each time, with what caused it, how many you have, and how to challenge it.

7.7 You can appeal a strike under section 9, independently of whether you counter-notice. Termination under this section is a permanent restriction, and section 9 applies to it in full.

8. Notices about illegal content, whoever sends them

8.0 What this section is, and what it is not. The Services are not offered in the European Economic Area, the United Kingdom or Switzerland, so the Digital Services Act does not currently apply to us. This section survives that anyway.

The procedure below was written to the standard the DSA sets, and we keep it as a commitment of our own rather than as an obligation imposed on us: a rights holder or an authority anywhere may notify us of content they consider illegal, and we will handle it this way. It binds us just as tightly. If we open the Services in those territories, this section is already what the law will require, which is the point of leaving it here.

Where it gives more than section 4, this section governs.

8.1 Notice and action. You may notify us of any content you consider illegal, not only copyright, by writing to legal@inniehub.com, or through the form at /copyright where the content is a copyright matter. To let us act, please include:

a) a sufficiently substantiated explanation of why you consider the content illegal;
b) a clear indication of the exact electronic location of the content, the URL, and any further information needed to identify it;
c) your name and email address, except where the content concerns child sexual abuse material or offences under Articles 3 to 7 of Directive 2011/93/EU, where you may notify us anonymously;
d) a statement confirming your good faith belief that the information in the notice is accurate and complete.

8.2 Acknowledgement. We confirm receipt without undue delay.

8.3 Our decision. We decide in a timely, diligent, non-arbitrary and objective manner, and notify you of our decision with reasons and with information about the redress available to you, the appeal in section 9, and your right to go to court or to complain to a competent authority.

8.4 Actual knowledge. A notice under 8.1 that allows a diligent provider to identify the illegality without a detailed legal examination gives us actual knowledge for the purposes of Article 6 of the Digital Services Act.

8.5 If your content is restricted, you receive a statement of reasons containing everything set out in section 9.1, for every measure, without exception.

8.6 What we do not offer, and why.

We do not offer a certified out-of-court dispute settlement body. That scheme makes the platform pay the body's fees whatever the outcome, and for a company this size that is a cost we cannot carry.

We have kept the appeal in section 9 anyway, as something we promise rather than something anyone requires of us. It binds us just as tightly. Your right to complain to a competent authority and your right to go to court are untouched by any of this.

8.7 Point of contact for authorities. Any authority, anywhere: legal@inniehub.com, electronically, in English or Spanish. We answer whether or not the authority has jurisdiction over us, because refusing to reply is not the same as declining to comply.

8.8 Notifiers we have learned to trust. We keep a short internal list of notifiers whose submissions have proved reliable, and notices from them sort to the front of the queue and nothing else follows from it. Being on that list makes a notice faster, not righter: it is still read by a person, still assessed on its merits, and still refused if it does not hold up.

To be precise about what this is not: it is not a formal trusted-flagger status awarded by any authority. This is our own expedite list, and we describe it here because a queue that some people jump should be a queue you know about.

9. Statements of reasons and appeals

9.1 What you are told. Whenever we remove content or restrict an account under this policy, we tell the member:

a) exactly what we did and to what content;
b) the territorial and temporal scope of the measure;
c) the facts and circumstances relied on, including that we acted on a copyright notice, and by whom it was submitted;
d) whether automated means were used, for copyright, they are not (section 5.7);
e) the legal ground or the contractual clause relied on;
f) the redress available: counter-notice under section 6, appeal under this section 9, a complaint to a competent authority, and judicial remedy.

These are required fields at the point any measure is applied, not a template somebody has to remember to fill in.

9.2 Appeals. Any member whose content is removed, and any notifier whose notice we declined to act on, may appeal for six months from the date we notified the decision. Write to appeals@inniehub.com or use the link in the notification. The window is stored with the measure, so shortening it later cannot retroactively close a door you were told was open.

9.3 Who decides. A person who was not involved in the original decision, and never software alone. Volunteer community moderators do not decide copyright appeals, copyright measures are taken by administrators and reviewed by administrators.

9.4 How long. We aim to decide within 10 days and we tell you either way. Missing that escalates the appeal to the administrators; it never decides it, in either direction.

9.5 Appeal or counter-notice? The difference matters.

You may do both. Filing an appeal does not stop the counter-notice clock and does not stop you going to court.

10. Abuse of this process

10.1 Misrepresentation. Under 17 U.S.C. § 512(f), a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, is liable for the damages, including costs and legal fees, incurred by the alleged infringer, by the copyright owner, or by us.

10.2 What we do about it. Where we determine that a notifier repeatedly submits notices that are manifestly unfounded, we suspend the processing of their notices for a reasonable period, after a prior warning. Where a member repeatedly submits manifestly unfounded counter-notices or appeals, we do the same.

10.3 How we assess it. We look at the number of manifestly unfounded submissions relative to the total, their proportion, the gravity of the misuse and, where we can tell, the intention behind it. A notifier who is often wrong is not the same as one using the process to harass, and we distinguish them.

10.4 Using this process to unmask an anonymous member is a misuse of it. See section 11.

11. Anonymous content

11.1 Members can publish posts and comments anonymously. Anonymity hides them from other members; it does not hide them from us. Anonymous content remains linked to an account in our systems.

11.2 This does not weaken our process. A notice against anonymous content is actioned against the account behind it in the ordinary way, and a strike is recorded against that account under section 7.

11.3 We do not disclose the member's identity in response to a notice. A notice under section 4 gets the content removed. It does not get you a name. We disclose identifying information only in response to valid legal process, or where we are otherwise required or permitted by law, and where we are permitted to tell the member, we will.

11.4 If the member counter-notices, their anonymity ends as against you, because § 512(g)(3) requires them to give their name and address and to consent to jurisdiction, and because we forward all of it to you under 6.2(a). That is their choice to make, not a disclosure by us, and section 6 warns them of it before they file.

11.5 Submitting a copyright notice for the purpose of learning who a member is, rather than to protect a right, falls under section 10.

12. Trade marks

12.1 If you believe a member is using your trade mark in a way that is likely to cause confusion, in a username, a profile, a group name or a post, write to legal@tudorsgroup.com with:

a) the mark, its registration number and the jurisdiction of registration, or the basis of any unregistered right you rely on;
b) the goods or services it is registered for;
c) the exact location of the use complained of;
d) an explanation of why the use is likely to cause confusion;
e) your contact details and a statement of good faith.

12.2 We are not a trade mark tribunal. We act on plain cases, impersonation of a brand, use of a mark to pass off. Where use appears to be nominative, descriptive, comparative or critical, we generally leave it and tell you why.

12.3 Trade mark complaints do not carry strikes under section 7, which is a copyright mechanism. Persistent trade mark infringement is handled as a breach of the Terms.

13. Content you upload: your responsibilities

13.1 When you upload anything, you confirm that you own it or hold the rights needed, that it does not infringe anyone's rights, and that any identifiable person in it has agreed to that use. This is clause 8.7 of the Terms.

13.2 Things members commonly get wrong here:

• Images found through a search engine are not free to use. Almost every image on the internet belongs to someone.
• Crediting the author is not permission. A credit is polite. It is not a licence.
• "No copyright intended" has no legal effect. None.
• Memes and reaction images are not automatically exempt, though many uses are permitted as parody or commentary.
• Music in a video is a separate right from the video itself, and is the most common cause of notices.
• Quoting an article is usually fine. Reposting it whole is usually not.
• Content generated by an AI tool may still infringe, and its copyright status varies by country. If you did not make it, be careful what you claim about it.

13.3 Courses and blog articles are published to the whole community and are held to the same standard. If you write a course, the material in it must be yours or licensed.

13.4 Indemnity. Under clause 23 of the Terms, you are responsible for claims arising from what you post, including infringement claims.

14. Our own intellectual property

14.1 The InnieHub name, logo, interface, design, code, and the text of our own documentation and course material are owned by T&T or licensed to it. The Terms give you a licence to use the service; they give you no right in our intellectual property.

14.2 Do not copy the service, do not use the InnieHub name or logo without written permission, and do not present yourself as connected to InnieHub if you are not.

14.3 You keep ownership of everything you post. The licence you give us is set out in clause 8 of the Terms, is limited to operating the service, and expressly does not permit us to sell your content or to train AI models on it.

15. What this policy does not cover

15.1 Harassment, impersonation of a person, privacy violations and other conduct, use the report menu in the app and the Community Guidelines.

15.2 Your own personal data. If you want your personal information removed, that is a privacy request, not a copyright notice. See the Privacy Policy, section 19.

15.3 Content on other websites. We can only act on material hosted by us.

15.4 Defamation. Write to legal@inniehub.com.

15.5 Non-consensual intimate images. This is an urgent safety matter, not a copyright one, even where you took the photograph. Write to safety@inniehub.com and we will act immediately, without waiting for anything in this document. Do not let a ten-day process stand between you and having that removed.

16. Contact